Shipping policy

Shipping Policy

Made fresh to order. Every Magnolia Skin Essentials product is made in small batches in Summerville, South Carolina. Orders are processed within 1 to 3 business days. If your order is ready to ship but can't go out because of a Sunday or holiday closure, processing may take up to 4 days. You'll receive an email with tracking as soon as your order ships.

Shipping rates. Free standard shipping on U.S. orders of $99 or more. For all other U.S. orders, shipping is calculated at checkout based on the current UPS and USPS rates at the time you place your order.

International orders. We ship internationally via DHL. Rates are calculated at checkout based on DHL's current rates at the time of your order. International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Delivery times. Delivery times depend on the carrier and your location, and they begin once your order ships, not when you place it. Carrier delays during busy seasons or bad weather are outside our control.

Tracking. Your tracking link arrives by email when your order ships. If you don't see it, check your spam folder, then email us.

Address accuracy. Please double-check your shipping address at checkout. We can't redirect a package once it has shipped, and orders returned to us because of an incorrect address may be re-shipped for an additional shipping charge.

Lost, delayed or damaged packages. If your order hasn't arrived within 10 business days of shipping, or it arrives damaged, email us at team@magnoliaskinessentials.com and we'll make it right.

Questions? Email team@magnoliaskinessentials.com. We'd love to help.